British Airways online booking – ARGHHHHHHH

I’m fuming about British Airways’ inability to let me buy flights using any of my debit cards – apparently because I’m not entering the address held by my bank.

Except that I’ve just been on the phone to my bank to check, line by line, letter by letter.

Apparently, according to BA, banks sometimes have separate internet departments that hold different details.

SO HOW DO I BUY FLIGHTS FROM YOU THEN?

With a deep intake of breath, I call their phone booking team, accepting that it’ll cost me £5 for the priveledge. And sit listening to reminders of this fact, and advertorials extolling the virtues of buying travel insurance through their preferred partnership and letting me know I’ll be asked if I want to receive useful information from BA….. and put the phone down.

3 thoughts on “British Airways online booking – ARGHHHHHHH”

  1. This is interesting, I have experienced exactly the same problem, and so did my husband, the address is correct and all the other information.Non of our debit cards work with BA,even though I have used my debit cards successfully on line with other airlines.Could it be deliberate so we use our credit card instead and be charged for the privilege.

  2. ME TOO!
    i FAILED TO BOOK AND THEY SUGGESTED i USE ANOTHER CREDIT CARD – BUT I ONLY HAVE THE ONE!!!!!

  3. i had the same problem few months ago, complained with BA and the bank, got new cards (both credit and debit) and now, october, i find againthat none of the two works on |BA online booking!! i am getting mad, wasting so much time.. and fuming at the ridiculour reply of |BA (which directs me to their online FAQ)

    any idea what to do next? we havwe to find a way to make BA revise their online forms
    maria

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