Nielson on Intranet Usability

Jakob Nielsen’s Alertbox for November 11 landed in my inbox today – discussing Intranet Usability, and the costly implications of the lack thereof.

Nielson’s Summary:
The average mid-sized company could gain $5 million per year in employee productivity by improving its intranet design to the top quartile level of a cross-company intranet usability study. The return on investment? One thousand percent or more.

On my To Do list is the plan to review the S&S intranet against the findings of the Nielsen Norman Group study